Responsible Gambling
KiwiGoldCoast.com is designed for entertainment and mindful play.
Important: no real-money gambling
- No real-money wagering or deposits are offered on this site.
- Any in-game coins/credits are virtual, have no cash value, and cannot be redeemed or cashed out.
- We do not offer real-money prizes.
Play tools you can use
Use these tools to stay in control. If available in your account, set them in Settings. If you need help, contact us.
Time limits & reminders
Set session/day limits and optional break reminders.
Coin/credit limits
Cap how many virtual coins/credits you can use per session/day.
Cool-offs
Take a short break (e.g., 24 hours, 7 days, or 30 days). Access is paused until it ends.
Self-exclusion
Request a longer block from KiwiGoldCoast.com. Email contact@kiwigoldcoast.com with the subject “Self-exclusion”.
Know the signs
- Playing longer than planned, or neglecting work/study/relationships
- Chasing losses or feeling unable to stop
- Hiding play or feeling anxious/irritable when not playing
If any of these apply, consider using a cool-off or self-exclusion and reaching out for free support.
New Zealand support (free & confidential)
Gambling Helpline NZ
1737 (need to talk?)
Call or text 1737 to speak with a trained counsellor.
Lifeline
Call 0800 543 354 • Text 4357
Emergency
If you or someone else is in immediate danger, call 111.
Regulator information (NZ)
For information about gambling regulation in New Zealand, see the Department of Internal Affairs (DIA): dia.govt.nz/Gambling.